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FAQ

What are the operating hours for Southern Plains Vet Supply?

Monday-Friday 8 a.m.- 5 p.m. Saturday 8 a.m.-12 p.m.

Where is Southern Plains Vet Supply located?

Our office and warehouse are located in Stigler, Oklahoma. In order to keep the low prices that we pass on to you, we currently maintain only one location. For more information, please refer to the About Us section of the website.

When are orders processed?

In most cases your orders are processed immediately. If you place your order online, you should receive an e-mail once your order is processed and a second e-mail when your order is shipped, which will have the tracking number for your order (if available).

What is the return policy?

As long as the products are in the same condition that you received them, we will accept returns for up to 30 days. In most instances, you are liable for the shipping costs related to the return. We are not able to accept returns on prescription products. Also for all vaccines that are required to be kept cool, please ensure that you refreeze the ice packs that were included in the order, so that the temperature of the product does not exceed the required limits.

What are the shipping options?

All of our products are shipped through UPS or the USPS. We also offer COD services at an additional $10 charge. For information on our shipping options, see Shipping Information.

Will there be a shipping charge on my order?

Some orders receive free shipping, but shipping charges vary based on the products ordered, your location and the shipping option chosen. Please see our Shipping Information section for more information.

Can I order prescription medication?

Southern Plains Vet Supply is currently licensed to ship prescription livestock medication to several states. In most cases, we are able to fill these orders with a valid prescription from a licensed veterinarian. To see if you qualify for our prescription medicine services, please call our toll free number 1-888-694-7057

Does Southern Plains Vet Supply allow for charge accounts?

With an approved credit application, it is possible to set up a charge account with Southern Plains Vet Supply.

What other products does Southern Plains Vet Supply offer?

In addition to our animal health items, we also offer herbicide, twine, and other farm and ranch based products to our customers within driving range. Give us a call today for competitive pricing on these items!

Do you offer delivery for your non-animal health products?

In cases involving large orders, we offer delivery of various items such as our herbicide, twine, and mineral, but an additional delivery fee may apply.